Refund Policy

Refund eligibility is determined by the cancellation terms outlined in our Cancellation Policy and on each tour page.

Refunds will be issued through the original payment channel used for the booking.

Refund processing times may vary and are generally completed within a reasonable timeframe, depending on the payment method.

Partial refunds may be applicable based on the specific cancellation terms for each tour.

Certain items or fees may be non-refundable, as specified in the cancellation terms for each tour.

In the event of an operator-initiated cancellation, customers will be informed of their refund options as per the cancellation policy.

Any currency conversion related to refunds will be handled by the customer's card issuer or payment gateway.

In case of disputes or chargebacks, customers are encouraged to contact us directly to resolve any issues.

For any questions regarding refunds, please contact us at info@egyptbooktours.com.